Olympia Development – Vice President of Parking Operations (Detroit, MI)

Description

Do you want to work in The District Detroit, the developing hub of the city that will be 50 blocks of entertainment, sports, businesses, restaurants, parks and retail shops?  As Vice President of Parking for Olympia Development you will have the opportunity to be at the heart of this vibrant city renaissance.  We are looking for the ideal VP of Parking to be responsible for providing leadership, expertise and management of parking throughout The District Detroit.

This position requires a leader who is able to provide innovative parking solutions that support the venue experience our customers expect to deliver to their audience.  In short, the goal of this position is to lead the Parking Department in development, planning, and implementation of our parking strategy.  Most importantly this role requires the passion and experience to run parking operations according to Olympia’s guiding principles of integrity, excellent customer service and increasing efficiency.

The Ilitch companies represent leading brands including Little Caesars, the Detroit Red Wings, the Detroit Tigers, Olympia Entertainment, Blue Line Foodservice Distribution, Champion Foods, Little Caesars Pizza Kit Fundraising Program, MotorCity Casino Hotel and Olympia Development. The companies collectively employ over 22,000 full-time and part-time employees worldwide and have 371 million customer interactions annually.

Together, the Ilitch companies are dedicated to creating extraordinary and memorable dining, entertainment and sporting experiences. We are also committed to giving back to the communities where we live, work and play. Our colleagues have an entrepreneurial spirit and are fiercely loyal to the organization, in the same way the company is loyal and committed to their success. Built on humble beginnings, our culture is one of teamwork, perseverance, dedication and FUN.

Things You Love To Do:

  • You want to stamp Parking Operations with your own brand of strong and efficient leadership to help meet our long term strategic goals.  And you have the vision and experience to help define that strategy based on concrete steps to help realize it. 
  • Be the one in charge for all things Parking, including the leadership, administration, management, budgeting, planning and coordination of all our Parking facilities.
  • You get to show off your creative chops by improving existing parking programs and services, as well as creating new ones to impress clients with their revenue generating impact.
  • Troubleshooting complex problems, looking past old ways of doing things, and digging deep for new solutions are challenges you like to meet head on.
  • Our customers are our bloodline, so you always put them front and center with your strong communication and relationship building skills.
  • Customers know they can count on you to resolve any issue in a timely manner with tact and diplomatic finesse.  You are also a steady partner when it comes time to call in outside forces to deal with security concerns.
  • You have the drive to design, develop and implement short and long-term business plans that generate new revenue opportunities and strengthen relationships with key stakeholders and customers. 
  • Moneyball analytics, trend analyses, forecasting and reporting are all activities you relish to help improve the bottom line, including P&L sheets, capital and parking operational budgets for purchasing needs, and all other revenue generating projections.
  • You thoroughly research The District Detroit to identify potential risks and rewards associated with each parking area. Relying on parking and traffic statistics, whether from outside sources or generated internally by your team, you are able to recommend growth for new or underdeveloped areas.
  • Whether you are in the office, at nearby locations or on the road, the dynamic and ever-changing needs of day-to-day parking operations are a challenge you meet head on with positive energy and effective action.
  • Your team respects you as a leader who loves to coach and mentor employees to create a cohesive unit that is focused on the common goals of excellent customer service, efficient parking operations, and team unity. 
  • Performance expectations are clearly defined for your entire team and you have the motivational tools to help everyone meet and exceed those goals.
  • You are an organizational wizard who expertly staffs all parking facilities to manage ingress and egress traffic at all locations.  Key stakeholders and customers are always impressed with your responsiveness to their needs and your ability to anticipate the unexpected.

Who You Are:

  • As the Parking ambassador for the company, you fortify existing partnerships with customers and key stakeholders in order to lay the ground for future lines of business.
  • As a champion of innovation, you love researching new parking technologies that other companies have adopted in local, national and international markets.  Then you devise strategies to integrate proven solutions into Olympia’s parking operations.
  • You have your hand on the pulse of parking industry compliance measures.  Through your interactions with outside organizations, including state and local agencies, you ensure all federal, state and local regulations are accounted for under your area of responsibility.  This includes reviewing and recommending revisions to city ordinances related to parking.
  • As a networker with like-minded professionals in the industry, you represent the company in various speaking engagement and presentations on parking and transportation initiatives to help uncover new opportunities in the market.

What You Need To Have:

  • Bachelor’s degree in Business Administration or a closely related field
  • Broad based P& L parking management experience including
  • Demonstrated ability to maximize revenues
  • Preventative maintenance/capital improvements of parking assets
  • Managing parking operations for deck and lot systems
  • Managing parking functions involving large venues, special events, residential, office and retail
  • Minimum of ten (10) or more years of job related experience.
  • Evidence of being a strategic thinker with the ability to develop and implement processes and plans.
  • Evidence of planning acumen, analytical expertise and long-term strategic outlook with proven results.
  • Evidence of a successful leadership track record with high ethical standards.
  • Working knowledge of parking best practices and applying technologies to maximize service, administration and revenues.
  • Demonstrated communication effectiveness in all forms and the ability to educate and inform broad audiences with evidence of well-developed influencing, persuasion and negotiation skills.
  • Knowledge of Federal, State, Local and parking laws.
  • Proficient at Microsoft applications. Internet, professional databases. Evidence of knowledge of current technologies and remain up to date with processes and best practices emerging in the industry.

Nice To Have:

  • Master’s Degree in Business Administration or related field.

What You’ll Gain In Return:

  • An attractive compensation (including an annual incentive program and auto allowance) and benefits package that is commensurate with your experience and expertise.
  • A challenging role in a dynamic environment with opportunities to grow your career while utilizing your expertise to serve and partner with a diverse group of customers.
  • The opportunity to make your mark on an emerging entertainment complex that is part of the bright future of Detroit.