Colonial Parking – Director of Facility Care (Washington, D.C.)

Description

Do you enjoy directing teams to meet the everyday challenges of caring for facilities at multiple locations? Would you like to help achieve Colonial’s vision of world-class customer service, and implement strategic goals for facility management and future growth? If so, we are looking for you!  The mission of the Director of Facility Care is to deliver excellent service to our clients by maintaining their facilities throughout the Washington, D.C. region. 

In this role, you will be responsible for the overall direction and administration of Facility Care services.  You will lead and build an efficient team that increases revenue, enhances productivity and controls expenses.  Your top-level leadership skills and strong business acumen will be the engine that drives the performance of the facilities team!  Our clients always come first, so the Director must have the flexibility and diplomatic skills to partner with a wide variety of personalities in order to help meet each client’s facilities goals.  Finally, your creativity and drive will help Colonial expand our facilities work to new locations.  We are looking for extraordinary results and in turn offer many opportunities for advancement as the company accelerates its growth across the Washington, D.C. region.

Colonial Parking is a family-owned and locally based company dedicated to providing unparalleled service to parkers throughout the Metropolitan Washington DC area. Our relationships with property owners and property managers—our clients—are marked by integrity and accountability.

With the largest portfolio in Metropolitan Washington DC consisting of more than 250 parking facilities serving office buildings, retail malls, hotels, sporting events and hospitals, Colonial offers convenient parking for tens of thousands of residents and visitors every day. 

Essential Job Duties and Responsibilities

Things you love to do in Facilities Care:

  • Reporting directly to the COO, you’ll have the ability to shape your team with your personal brand of leadership in order to manage the day-to-day operation of Facility Care services which operates 24/7/365.
  • You’ll run a smooth ship, ensuring that all maintenance requirements (janitorial, sweeping, trash removal, light bulb and electrical fixtures, snow removal and pressure wash and other non-technical services) are performed for each location with proper documentation.
  • Multitasking is second nature to you in order to meet strategic and financial goals, while also managing the fine details of day-to-day operations to fulfill all client expectations and contractual obligations.
  • An organizational wizard, you relish challenges of developing and implementing plans to control expenses and increase revenue with efficient operations, labor and material usage, and meet overall performance goals.  
  • Your communication skills and diplomatic personality help manage any situation when problems arise with colleagues or external clients.
  • You are both a team leader and teammate, lending a hand to your direct reports when needed to achieve team goals and working varied hours/days as business dictates. 
  • When not in the trenches, you are planning annual budgets, providing effective follow-up so all services are executed per the budget, and accurately invoicing for rendered services.
  • You have the drive to help the company grow by preparing proposals for facility care services directed at both current and prospective customers.
  • As a networker with like-minded professionals in the industry, you will help us uncover new business opportunities in the D.C. area. 
  • You create thorough documentation to ensure operational processes, procedures, and policies are followed regularly.

Who you are:

  • A Director with an eye on the big picture, you balance the company’s Facility Care strategy with the demands of providing excellent customer service, all of the time.
  • You are a strong, mentoring leader with the right personal touch to create a cohesive team of employees that gets the job done, and also enhances collaboration with colleagues throughout the company.
  • Interested in industry developments and aware of trends and quality of services compared to other providers so you can help expand and improve our scope of services.
  • You love metrics and reports that help measure the team’s performance against periodic/annual goals, and ensures budgetary goals are met by actual performance for all Facility Care services.  

Requirements

What You Need To Have:

  • Bachelor Degree in General Business or related field.
  • Minimum of six years leadership experience in operational or facility management with responsibility for budgeting, planning and metrics reporting in a related industry.
  • Experience in scheduling, reconciling and billing time for services performed at external customer sites.
  • Experience in Microsoft Office products including Word, Excel, Power Point, and Outlook.
  • Excellent oral (including formal presentations) and written communication skills.
  • Possess a valid Driver’s License.

Nice To Have:

  • Background in the parking industry in a supervisory role within a private operation organization.
  • Ability to source new business opportunities for company consideration.
  • Scheduling to meet daily operational needs.

Benefits

What You’ll Gain In Return

  • An attractive compensation (including an annual incentive program and auto allowance) and benefits package that is commensurate with your experience and expertise.

  • A challenging role within an established parking management firm team with opportunities to grow your career while utilizing your expertise to serve and partner with a diverse group of clients.

  • Access to industry leaders who share your enthusiasm for parking and operational excellence and who will help you further develop your skills.

***Colonial Parking is an Equal Opportunity Employer of Minorities Females, Protected Veterans and Individuals with Disabilities. We maintain a drug-free workplace and perform pre-employment drug testing.***